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Refund policy
- According with Taiwan's Consumer Protection Act, accessories such as earrings, ear studs, necklaces, rings, bracelets, etc., are considered personal hygiene products. Therefore, once unsealed, they are not eligible for a trial period, and based on personal hygiene principles, returns or exchanges are not accepted. Additionally, items which is discounted products are not eligible for return or exchange services. Please read the shopping instructions and product descriptions carefully before making a purchase.
- Pearls and natural stones are unique by nature, and slight variations or natural marks are considered normal. Returns, exchanges, or refunds are not accepted.
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