Shipping and Returns

  1. To minimize waste, we use paper boxes instead of plastic destruction bags for shipping, along with paper-based cushioning materials to protect the products. Without elaborate packaging, our focus is on the products themselves.
  2. During shipping, we make every effort to protect each piece of jewelry. Once an item is shipped, we are no longer responsible for the order.
  3. According with Taiwan's Consumer Protection Act, accessories such as earrings, ear studs, necklaces, rings, bracelets, etc., are considered personal hygiene products. Therefore, once unsealed, they are not eligible for a trial period, and based on personal hygiene principles, returns or exchanges are not accepted. Additionally, items which is discounted products are not eligible for return or exchange services. Please read the shopping instructions and product descriptions carefully before making a purchase.
  4. All sales are final. We do not allow returns, exchanges, or refunds due to sanitary reasons and the custom, handmade nature of our items.
    If you have received a defective item please contact us.

 

  1. 為了不製造過多垃圾，我們省略塑膠製破壞袋，利用紙盒運送以及紙製防撞包材保護商品。 沒有漂亮的包裝，將重心注重於產品本身。
  2. 運送過程我們會盡可能保護好每件飾品，物流疏失恕無法咎責。
  3. 基於衛生考量：依台灣消費者保護法規定，飾品（耳環、耳針、項鍊、戒指、手環等）屬個人衛生用品，故拆封無鑑賞期並基於個人衛生原則亦不受理退換貨。「福利品」、「折扣商品」一律不提供退換服務，請詳閱購物須知與商品敘述進行購買。
  4. 基於手工製作與採用天然素材：珍珠和天然石皆有他的獨一無二之處，飾品有細微差異或天然痕跡皆為正常現象。恕不接受退貨、換貨或退款。恕不接受退貨、換貨或退款服務。
    收到商品後有任何疑慮請洽客服。